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How Cloud Call Center Solution Can Help Your Business

In Cloud Call Center Solution, you get a complete one stop solution for all your call center needs. A virtual Call Center system comes with a range of advanced features to help you tailor your communications around you. A VoIP system is easy for businesses to set up and use: as everything is handled and managed by us, you can access and change settings at any time via your intuitive online dashboard. Our Cloud based Call Center system also make international communications simple – you’re not tied to a specific phone line, so you can receive calls anywhere you have an internet connection. Everything across your business is connected, so it’s easy to route calls to wherever you need them.

Advanced Inbound & Outbound PBX features that makes every communication better

Calling Module Includes

Click – to – Call
Call Recording, Voicemail,
Queue Manager
6 Call Queuing Methods

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AutoDialers comers with

Intelligent IVR Solution comes with

Easy Lead Management Dashboard

Retrieve Insight Analytics

Calling Module Includes

Why Choose Sher Dore for Hosted Call Center Solutions?

  • Quick, Cloud-Based Deployment
    No hardware hassles — launch a professional call center from anywhere with just internet access.

  • Scalable for Any Team Size
    Whether you’re a 3-agent startup or a 300-agent enterprise, our solutions grow with your needs.

  • Smart Call Routing & IVR
    Route calls intelligently with customizable IVR flows, skill-based routing, and call queue management.

  • Live Agent Monitoring & Analytics
    Track agent performance, call quality, and customer satisfaction with detailed live dashboards and reports.

  • CRM & Ticketing Integration
    Connect with tools like Zoho, HubSpot, Salesforce, and Freshdesk for seamless agent workflow.

  • Omnichannel Capabilities
    Integrate voice, email, SMS, and WhatsApp into one platform for complete customer coverage.

  • Affordable, Predictable Pricing
    Transparent monthly billing — no surprise fees or expensive infrastructure.

  • Dedicated Support Team
    Expert setup, training, and 24/7 technical assistance to keep your operations running smoothly.

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Manage Phone Calls and Communication Functions

An PBX (Internet Protocol Private Branch Exchange) solution is a telephony system that utilizes internet protocol (IP) technology to manage phone calls and other communication functions within an organization. It serves as a centralized system that enables employees to communicate with each other, as well as with customers and partners, using a variety of communication channels, such as voice calls, video calls, instant messaging, and conferencing. It is typically consists of a software-based telephony system that runs on a server or in the cloud. The system also integrates with other communication channels, such as email, fax, and SMS.

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Efficiency Redefined: Optimal Performance with PBX

Boost your business efficiency with Telephony Xpress’s PBX Solution. Immerse yourself in a world of streamlined communication, where every call is a step towards success. Our system ensures a seamless integration into your workflow, providing a user-friendly experience tailored to your unique needs. Our software seamlessly integrates into your workflow, providing customizable features for a personalized experience.

Benefit from advanced analytics, allowing you to make informed decisions and enhance performance. Upgrade your telephony infrastructure with Telephony Xpress, where innovation meets simplicity, ensuring your business stays connected and productive.

Elevate Your Business Voice : Choose Telephony Xpress for PBX Excellence

Choose Telephony Xpress for an unmatched PBX experience, enhancing your business voice. Our solution goes beyond traditional boundaries, offering personalized messaging and real-time performance tracking. Experience the simplicity of our installation process, designed to minimize downtime and maximize efficiency.

Our solution ensures crystal-clear conversations and reliable connectivity, setting your business apart in the competitive landscape. With us, your business communication becomes a powerful tool for success. Upgrade today and witness the transformative impact of our IPPBX Solution, bringing unparalleled connectivity to your fingertips.

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Frequently Asked Questions 

What is Hosted PBX

Virtual PBX is a virtual Private Branch Exchange. Put simply, it is a phone system that works virtually through the internet rather than through a traditional phone line.

 

How much does Hosted PBX Cost?

With Telephony Xpress, virtual PBX software comes free with all our virtual phone numbers.

How do i get Hosted PBX System?

You can get a virtual PBX system quickly and easily with Telephony Xpress. All of our international and virtual phone numbers come with virtual PBX and a range of added features to help make business communications simple. You can browse our virtual number inventory to get started, our check out our pricing page to see our rates and packages.

 

What is the difference between virtual PBX and traditional PBX?

A traditional PBX system involves physical hardware, so it will need to be installed and set up on your business premises. It will also need to undergo regular maintenance, costing your business time and money. A virtual PBX system is instead hosted in the cloud – this means you don’t need any costly hardware or installation, and it can be set up almost instantly. You’re not tied to a phone line so you can forward calls to any location where you have an internet connection, giving you the flexibility you need to help your business thrive.

How secure is an PBX Solution?

Security is a top priority for our PBX Solution. We implement industry-standard encryption protocols and security measures to protect voice and data transmissions. Features like firewall traversal, secure remote access, and authentication mechanisms ensure that your communications remain private and secure. Additionally, we regularly update our systems to address emerging threats and vulnerabilities, providing peace of mind for businesses relying on our PBX Solution.

 

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One of the primary advantages of hosted call center solutions is cost-effectiveness. Traditional call centers require substantial investments in hardware, software, and infrastructure. In contrast, a hosted call center solution eliminates the need for these upfront costs. Businesses can avoid purchasing expensive equipment and instead pay a subscription fee, which covers everything from software updates to maintenance.

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