by SherDore | Jul 12, 2025 | Cold Calling Service
In an age of automation and digital marketing, one method still proves surprisingly effective for generating leads and closing deals: cold calling services. When done right, cold calling opens the door to real-time conversations, stronger relationships, and a direct...
by SherDore | Jun 4, 2025 | Call Center Solution
businesses and consumers demand more than just voice calls in digital communication landscape. They expect high-quality interactions that include voice, video, and instant messaging with rich features. Two technologies that meet these demands are VoIP (Voice over...
by SherDore | Jun 4, 2025 | Call Center Solution
Call centers are dynamic environments that thrive on efficiency, performance metrics, and customer satisfaction. One of the critical performance indicators that managers and analysts focus on is CPS (Calls Per Second). CPS in call center is a measure that directly...
by SherDore | Oct 4, 2024 | Call Center Setup
The decision to establish a Business Process Outsourcing (BPO) call center is a strategic one, filled with the promise of growth, scalability, and enhanced customer service. But between that initial vision and a fully operational, revenue-generating center lies a...
by SherDore | Sep 29, 2024 | Call Center Setup
Asterisk. In the world of business communications, it’s a name that promises unparalleled flexibility and control. The idea of building a powerful, custom-fit call center on this open-source platform is incredibly appealing, especially when you’re focused on...
by SherDore | Sep 24, 2024 | Call Center Setup
Launching a new customer service operation or sales team is an exciting step for any growing business. A compact, 5-person team is often the perfect starting point—it’s large enough to make a significant impact but small enough to manage effectively. However,...
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